FOR OWNERS OF HOTELS, REST HOUSES, TOURIST COMLEXES: JOIN OUR "YOUTH TOURISM & HOSTELS OF UKRAINE" CHAIN AND GET BENEFITS
Ukrainian Youth Tourist Association (further - UYTA) is non-profitable public organization, which has a primary goal to develop and support national hostel network in Ukraine, brings to your attention the project of the program under the introduction of your hotel in national hostel network and support of a tourist infrastructure in it. With the purpose of increase in volume of service of young tourists from abroad and Ukraine in common with tour operator SunCity Ltd., the Association will organize a network of hotels of an economy class in Ukraine.
The idea of the project is use a brand "hostel" known all over the world for a network of budget hotels on exclusive realization of accommodation for youth and tourists with the low incomes, the independent hotels made by group participating in the project on special conditions and incorporated by the trade mark "Youth Tourism & Hostels of Ukraine".
Ocurrence in a network will allow to increase essentially bookings and fillability of your hotel. The world practice shows, that hotels of a level "two-three star", wishing to raise fillability, even more often address to hostel organizations with the purpose to receive a brand "hostel". Unlike other hotel chains, "Youth Tourism & Hostels of Ukraine" offers to hotels the most favourable conditions of the introduction into a network. Thus the hotel does not bear charges on an entrance fee and a royalty, and acquires the right to use the trade mark, guaranteeing the certain quota of places and participating in charges on marketing and advertising.
All hotels are incorporated in a network under one brand, uniform principles of functioning, the general corporate culture, by the consolidated advertising budget and exclusive rights to be advertised in mass-media in Ukraine, in hotels of a network worldwide (more than 8 thousand hostels in 97 countries), on corporate websites, in catalogues, booklets, actions of system "Youth Tourism & Hostels of Ukraine". Participation in a network enables participations and distributions of the promotional materials to industry shows in the different countries, and also at exhibition stands of the State Tourist Administration of Ukraine.
Experts of Association will lead inspection of your hotel, will estimate opportunities and potential of hotel and will give the recommendation on its reduction conformity with standards of World Hostel Federation and the legislation of Ukraine. Employees of Marketing Department of tour operator SunCity Ltd. will give you recommendations on tariffing in the future hostel and wishes on development of tours and travel infrastructure in your region.
When you will join our chain you receive:
The right of use of a trading brand "Youth Tourism & Hostels of Ukraine";
Opportunity to submit of the information about your hostel on more than 200 sites all over the world;
Online bookings and further processing by Booking Center of ÒÌ "Youth Tourism & Hostels of Ukraine";
Special (exclusive) conditions of your accommodation and tours realization;
Opportunity to concentrate only on successful realization of your tours and accommodation. Functions of marketing, an advertising campaign, strategy of development, the decision of problems and disputes will be entirely assigned to head office of the "Youth Tourism & Hostels of Ukraine" chain;
Opportunity constantly to raise qualification of employees at seminars and trainings with attraction of leading experts on financial, technological, administrative, personnel and to legal issues.
The advertising campaign of "Youth Tourism & Hostels of Ukraine" is massed, centralized and includes:
Carrying out of press conferences and the other actions shined in mass-media and on telechannels;
The monthly output of "Hostel Style" magazine by circulation 10000 copies in Russian and English languages (is planned);
The edition of brochures, booklets, catalogues which will extend through the "Youth Tourism & Hostels of Ukraine" chain in hostels and travel companies in 97 countries in Europe, America and Asia.
The brand "Youth Tourism & Hostels of Ukraine" is presented on the Internet by a corporate site www.hostels-ukraine.com. Operations of booking, statistics and the account pass all through the Bookings Center of the trade mark. The page on our site in Russian, Ukrainian and English languages, and also an English-speaking page on sites world hostel system is created for every hostel.
Stages of inclusion of hotel in the "Youth Tourism & Hostels of Ukraine" hostel chain:
The conclusion of the Contract about joint activity between Company SunCity Ltd. (owner of ÒÌ "Youth Tourism & Hostels of Ukraine") and the owner of hotel.
Inspection of potential hostel, recommendations for passage of inspection before inclusion to the hostel chain.
Preparation of potential hostel to reception of tourists in view of wishes and remarks from the lead inspection.
Entering to the base of worldwide hostel system, written informing on occurrence of a new member of association of other national associations in Europe, America and Asia, and also on sites of the related organizations all over the world.
Information support - a mention in press, lobbying of interests in the Verkhovna Rada of Ukraine, Cabinet of Ukraine, other state bodies.
Search of investors for development of hostel and region.
The organization of groups for trips to hostel.
Participation in the international projects according to the schedule - through the International hostel network.
Creation and carrying out of special programs, tours, actions for attraction of clients to hostel.
The organization of hostel trips, business, animation, events tours on the hostel`s basis.
STANDARD REQUIREMENTS FOR YOUTH HOSTELS OF THE "YOUTH TOURISM & HOSTELS OF UKRAINE" CHAIN
Category
Requirements
Comments
1. Building and external territory of youth hostel
Arrangement of youth hostel (H)
Standard
Excursion H (class - Standard) settles down in cities or near the tourist and recreational centers.
Local classification coincides with IYHF classification for the countries with the advanced economy.
Superior
Resort H (class - Superior) should settle down on sea / riverbank and in mountains near to mountain-skiing lines.
Luxury
Specialized H (class - Luxury) can be located in city center, about large educational institutions, business centers, etc.
Signboard
Standard
Indexes H should be placed on approaches to H, on the building where it is located H, and inside it.
Superior
The same. The index should be shined during dark time of day.
Luxury
Parking
Standard
Parking near H or near to it. A parking lot of 1-2 tourist buses.
According to features of building to area.
Superior
The same. Garage for automobiles and bicycles.
Luxury
Other premises
Superior
Children`s playground. Athletic fields. A laundry.
Luxury
The same. A conference hall.
2. Reception and registration
Reception
Standard
Registration and reception of guests should be made in working hours H, or even from 8.00 and from 17.00. The opportunity to leave from H, including at early o`clock, should be given lodgers at least till 10.00. The information on an operating mode H, and clearing of rooms should be precisely submitted to registration of new lodgers near working places of the manager.
Superior
Luxury
Registration and reception, and also clearing of rooms are carried out round the clock.
Possession of the personnel of languages
Standard
Reception employees should know Ukrainian, Russian and English languages.
Superior
Reception employees should know Ukrainian, Russian and English languages and one more European language.
Luxury
3. The general hardware
Emergency illumination and power supply
Standard
Emergency illumination (candles, lamps, etc.).
Superior
Luxury
The lift
Luxury
The lift is under construction in premises in height more than 3 floors.
Telecommunication
Standard
On each floor city phone under condition of absence of phones in numbers. On a ground floor one phone - automatic device of city, long-distance and international communication on everyone 100 places.
Superior
Luxury
In each room phone with direct number or an output on long-distance and international communication.
4. Rooms
Places in dormitory (more than 2 pax) rooms it is not less, than
Standard
85% from the general number of places.
Superior
80% from the general number of places.
Luxury
70% from the general number of places.
The area of one-room rooms (without the area of a bathroom, a corridor, a balcony)
Standard
On each bed - not less than 4 sq. m, distance between beds - not less than 75 cm.
Superior
Luxury
On each bed - not less than 5 sq. m, distance between beds - not less than 80 cm.
Single and twin rooms
Standard
10-15% from the general number of rooms. A bathroom in the block on two rooms. Beds 1-floor, separate.
Superior
15-20% from the general number of rooms. A bathroom in the block on two rooms. Phone in each room.
Luxury
20-30% from the general number of rooms. A bathroom, phone, the TV and the conditioner in each room.
5. Hardware of rooms
Doors and locks
Standard
Doors in width not less than 60 cm. Locks with an internal lock.
Superior
Luxury
Illumination
Standard
The gaffer on a ceiling, a wall or a floor.
Superior
The same. A desk lamp on each desk.
Luxury
Electric sockets
Standard
With the index of voltage.
Superior
Luxury
Heating
Standard
Heating of rooms, other premises.
Superior
Luxury
Hot water
Standard
Probably under the schedule in shower rooms.
Superior
ÎNecessarily in shower rooms and toilets.
Luxury
TVs
Standard
One on a floor.
Superior
The same. In single-double rooms - it is necessary.
Luxury
The same. Under the order in each room.
6. Equipment of rooms by furniture and the equipment
Bed (the minimal sizes)
Standard
1-2-level bed in the size 80 õ 190 ñì.
Superior
1-2-level bed in the size 85 õ 195 ñì.
Luxury
1-2-level bed in the size 90 õ 195 ñì.
Other furniture
Standard
Case for clothes, curbstones (a minimum one on one bed), plastic table and chairs (by quantity living), a garbage basket, jalousie.
Superior
The same. The air conditioner on everyone 8 living.
Luxury
The same. Wooden a table and chairs, the air conditioner on everyone 4 living.
Other equipment
Superior
Personal light source, mirror, hair drier, place for shaving.
Luxury
7. Equipment of toilets and shower rooms
Minimal number of toilets, washstands and showers
Standard
1 toilet - on 12 pax of one floor, 1 bowl - on 6 pax, 1 shower - on 15 pax.
Superior
1 toilet - on 10 pax of one floor, 1 bowl - on 6 pax, 1 shower - on 12 pax.
Luxury
1 toilet - on 8 pax of one floor, 1 bowl - on 4 pax, 1 shower - on 10 pax.
Equipment of toilets and shower rooms
Standard
Mirror with shelf for toilet things above each bowl, hooks for towels and clothes - in shower rooms, a toilet paper with a reserve roll, a brush for a toilet bowl (in a case), a basket for dust - in toilets.
Superior
Luxury
Towels for each visitor
Standard
Towel for hands.
Superior
Towel for hands and big towel.
Luxury
Towels for hands and legs and big towel.
8. Premise for granting services of a meal
Standard
Absence of such premise is possible at presence nearby cafe, dining rooms, etc.
Superior
Cafe with an opportunity of preparation of a continental breakfast.
Luxury
Restaurant with an opportunity of preparation of a continental breakfast or the organization of the facilitated buffet. 24-hour bar.
9. Services
Minimum quantity of numbers on 1 employee
Standard
20
Superior
15
Luxury
10
Night service
Standard
Call of the attendant at any time.
Superior
Luxury
Cleaning in number of a chambermaid
Standard
Every two days.
Superior
Daily.
Luxury
Replacement of bed-clothes
Standard
Once a week.
Superior
Luxury
Every three days.
Replacement of towels
Standard
Every two days.
Superior
Luxury
Iron
Standard
Granting of an iron and ironing board on demand.
Superior
Luxury
Post and other services
Standard
Delivery of the correspondence to visitors, storage of values in the safe of administration, storage of luggage, a call of a taxi, a call of first aid, using the first-aid set.
Superior
Luxury
Tourist services
Standard
Presence of the information on services of agency YTN - Ukraine.
Superior
Office of agency YTN - Ukraine. System of booking IBN. Cultural programs and advertisement actions on the basis of H.
Luxury
10. Meals services
Service
Standard
Kitchen with necessary equipment for storage and preparation of meal, washing-up liquids, table wares.
Superior
The same. Granting of breakfasts. An opportunity of granting of lunch boxes.
Luxury
The same. An opportunity to order of breakfast to the room. An opportunity of granting of dinners and suppers.
Breakfast
Standard
07:30-09:00
Superior
07:30-09:30
Luxury
07:00-10:00
11. Requirements to the personnel and its preparation
Standard
Technical and the attendants should keep up cleanliness and the order in H. The attendants should adhere to requirements of own hygiene, keep up the appearance, is especial at preparation or granting of dishes and drinks. For maintenance of comfortable residing visitors, in everyone H should be the manager, the manager, or other person allocated their powers.
Superior
Luxury
Qualification: the management and the personnel should pass preparation
Standard
The preparation adequate to carried out work, on a safety in H. The personnel should be able to create in H atmosphere of hospitality, in relation to visitors to show kindliness. The personnel should pass periodic medical survey.
